We take our data protection responsibilities seriously and are committed to making all reasonable efforts to securely handle the personal data you share with us.

Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will be used in accordance with this privacy statement which both sets out how we use and protect any information you provide, in addition to our associated responsibilities and liabilities.  This statement covers this website and its contents exclusively.

Who are we?

Gallery FortyFive specialises in supplying wholesale outdoor garden sculptures and water features to the creative industries and is a trading name of Bestall & Co Landscape Design Ltd - a VAT registered UK company (registered company number 07441877).  All personal information provided to us, including through the Gallery FortyFive website, is handled in accordance with GDPR regulations and is carefully processed and stored by Bestall & Co Landscape Design Ltd.

What personal information do we collect and process?

• Personal identifiers, contacts and characteristics when voluntarily submitted by our users e.g. social media profile, name, job title, company name, contact information including email address, and demographic information such as address and postcode etc.

• Other information relevant to customer preferences and interests, customers surveys, offers etc.

• Website user statistics

Most of the personal information we process is provided to us directly by you e.g. so we can contact you to respond to your specific enquiry or if you would like to set a trade account with us etc.  We may also receive personal information indirectly e.g. should you give consent to a retail partner, they may share their customers’ details with us when they place an order so we can deliver it to them etc.

What do we do with the information and why do we have it?

We have a lawful basis to process data, and processing data is necessary for contracts such as creating quotations and orders etc.  We also require this information to understand your needs and provide you with a better service and for the following reasons in particular -

• To share information with you about our collection

• To keep you up to date with any changes

• To send information relating to a purchase/enquiry e.g. price, lead time, to arrange delivery etc.

• To improve our products and services

• We may periodically send promotional emails and share information about new products, share news, ranges, limited edition/new pieces, special events, offers etc. and other information which we think you may find interesting using the email address which you have provided

• From time to time, we may also use your information to contact you by email, phone or mail etc. for market research purposes

• To customise the website according to your interests

• Internal record keeping

You can restrict the collection or use of your personal information

• You are able to remove your consent at any time and you can do this by contacting us.  You may also choose to restrict the collection or use of your personal information in the following ways – Whenever you are asked to fill in a form on the website, look for the box you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us

Distributing information

• We will not sell, distribute or lease your personal information to third parties unless we have your consent or are required by law to do so

• We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen

• If you believe that any information we are holding on you is incorrect, please email us as soon as possible and we will promptly correct and information found to be incorrect

• We may use external companies to help us to create and deliver our sculpture to fulfil your order, and therefore may need to share some personal data where necessary e.g. name for each order, address for delivery purposes etc.

• We sell our pieces to other businesses to sell to their customers.  Should a customer contact us directly to enquire about a piece, they will be asked if they give consent for their details to be shared with a Retail Partner in their area who would then contact them directly.

• You may request details of personal information which we hold about you under the Data Protection Act 1998 by writing to us at our business address.  A small fee will be payable and we have one month to respond to you should you wish to make a request.

Security and how we store your personal information

We are committed to ensuring that your information is secure.  To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your device’s hard drive. You can choose to accept or decline cookies – most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.  A cookie helps analyse web traffic to allow websites to respond to you as an individual and tailor its operations to your needs, likes and dislikes by gathering information about preferences.  For example, we use authentication cookies to identify you when you visit our website and as you navigate our website, personalisation cookies to store information about your preferences and to personalise the website, and analysis cookies to help us to analyse the use and performance of our website and services.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not.  A cookie does not give us any information about you, other than the data you choose to share with us.

Third party links to other websites

Our website may contain links to, or display content from, other websites of interest.  Should you follow any links to leave our site, you should note that we do not have any control over other websites.  Therefore, we cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites that are not governed by this privacy statement.  You should exercise caution and look at the privacy statement applicable to the website in question.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us by emailing us.  You can also complain to the ICO if you are unhappy with how we have used your data at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF Tel: 0303 123 1113

Rights to changes

We may change this policy from time to time by updating this page.  Please check this page from time to time to ensure that you are happy with any changes.

This policy is effective from 1st April 2024.